Use Cases / Workflows
Email Responses
Respond to inbound emails from your prospects and customers with AI
Overview
Buyers and customers often ask questions over email. Writing responses to the same questions over-and-over can be time-consuming and error-prone. This workflow helps you draft timely, personalized, and accurate email responses to common questions.
Benefits of DealPage
- Verified, Accurate Answers: DealPage uses AI to extract questions from emails and draft responses with the right content from your Knowledge Base.
- Faster Responses: Responding quickly to emails is critical. DealPage helps you draft responses to dozens of questions in seconds.
How it works
- Extract questions: Choose an email from your inbox with the Chrome extension open. The AI will extract questions from the email. You can also do this from inside a Deal in the DealPage app.
- Understand Custom Instructions: Provide any instructions on formatting, tone, etc. in natural language. You can also indicate if there are particular pieces of content you want to include in the response.
- Email Drafting: DealPage searches your knowledge base for each question and writes an email response with the right content. You can review and edit the email before sending it.
Tips
- Use the Chrome Extension: The Chrome Extension makes it easy to draft emails with content links.